Privacy Policy nbig33 — Our Commitment to Your Data Security

1 Introduction

Nbig33 ("we", "Platform", "company") deeply values the privacy of every member and visitor. This Privacy Policy clearly and transparently explains how we collect, store, use, and protect your personal information when you use nbig33 services.

We are committed to ensuring all collected personal data is handled in accordance with strict data protection standards. This policy is guided by international data protection principles and applicable Malaysian privacy laws, including the Personal Data Protection Act 2010.

Every time you register, log in, make a transaction, or simply browse the nbig33 platform, you entrust us with some of your personal information. We do not take that trust lightly. It is the foundation of our relationship with every member, and we are fully responsible for protecting it.

2 Types of Personal Data Collected

Nbig33 collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

2.1 Personal Identification Information

• Full name as it appears on a valid identity document
• National ID (MyKad) or passport number
• Date of birth for age verification
• Current residential address
• Active mobile phone number
• A valid email address

2.2 Financial Information

• Bank account number or e-wallet details (Touch 'n Go, GrabPay, etc.)
• Deposit and withdrawal records
• Transaction history within the platform
• KYC-related financial verification documents

2.3 Platform Usage Data

• Game history and wagering activity
• Login and logout times
• Pages visited and time spent on each visit
• Device type, operating system, and web browser used

2.4 Technical Data

• Your device's IP address
• Cookie and session identifier data
• General location information based on IP (not precise GPS location)
• Error logs and diagnostic data for system improvements

3 How Your Data Is Used

Every piece of data we collect has a clear and legitimate purpose. nbig33 does not collect data merely to store it without a defined use. The following are the primary purposes for which your data is used:

Nbig33 will not use your data for purposes unrelated to platform operations without first obtaining your explicit consent. You may also withdraw consent for marketing purposes at any time without affecting your use of the platform.

4 Data Sharing & Disclosure

Nbig33 does not sell, rent, or trade members' personal data to any third party for commercial purposes. This is our absolute commitment. However, there are certain situations where we may need to share some of your information:

Parties That May Receive Your Data

• Payment service providers: To securely process your deposits and withdrawals via FPX, DuitNow, Touch 'n Go, and other payment methods.
• KYC service providers: To verify your identity in compliance with anti-money laundering regulatory requirements.
• IT service providers: Technical vendors that assist in operating and maintaining the nbig33 platform, subject to strict confidentiality agreements.
• Government authorities: Where required by law or pursuant to a valid court order.

5 Encryption & Technical Security Measures

Nbig33 invests seriously in security infrastructure to ensure your data is always protected from cyber threats. Every layer of our system is designed with security as the top priority.

Protection Technologies We Use

• 256-bit SSL/TLS Encryption: All communications between your device and nbig33 servers are encrypted using the highest industry standards, ensuring no third party can intercept your data in transit.
• Two-Factor Authentication (2FA): An additional security layer requiring double identity verification during login or high-risk transactions.
• 24/7 security monitoring: Our cybersecurity team continuously monitors systems to detect and respond to threats swiftly.
• Encrypted database: All member personal data is stored in encrypted databases protected by strict access controls.
• Regular security audits: The nbig33 system undergoes regular penetration testing and security audits by independent third parties.

6 Cookies & Tracking Technologies

Nbig33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collects anonymous data on how visitors use the platform to help us improve the user experience.
• Functional cookies: Stores your preferences such as language and display settings to make return visits easier.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the nbig33 platform, including the ability to stay logged in or access specific areas.

7 Your Rights as an nbig33 Member

As an nbig33 member, you hold several important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact the nbig33 customer support team via live chat or our official email. We will process your request within 30 business days.

8 Data Retention Period

Nbig33 retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable laws and regulations.

• Active account data is retained for the duration your account remains active, plus any period required by law following account closure.
• Financial transaction records are kept for a minimum of 7 years in accordance with Malaysia's financial compliance requirements.
• KYC records are retained for as long as required by applicable anti-money laundering regulations.
• Technical logs and general usage data are retained for 12 to 24 months before being automatically deleted.
• Marketing and communications data is retained until you withdraw consent to receive such communications.

9 Changes to This Privacy Policy

Nbig33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in the services we offer.

Any material changes to this Privacy Policy will be communicated to members via a prominent notice on our platform or by email, at least 7 days before the changes take effect. The latest update date will always be displayed at the top of this document.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the nbig33 team is ready to help.

We recommend contacting us first before filing a complaint with the relevant authorities, so we have the opportunity to address your concerns directly and promptly.